Effective Date: January 1, 2026

At Swayspalhouse Ltd ("we", "us", or "our"), we are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, and share information when you interact with our website at swayspalhouse.cfd.

1. Data Collection

We collect information that you voluntarily provide to us, such as when you submit inquiries through our contact form. This may include your name, email address, and the content of your message. Additionally, we automatically collect certain technical data when you visit our site, including your IP address, browser type, operating system, and browsing behavior via cookies and similar tracking technologies.

2. Purpose of Processing

We process your personal data for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To analyze website traffic and improve our editorial content and user experience.
  • To ensure the security and integrity of our website.
  • To comply with applicable legal obligations.

3. Third-Party Processors

We do not sell your personal data. However, we may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These may include hosting providers, analytics services, and email communication platforms. All third-party processors are contractually obligated to protect your data and only process it in accordance with our instructions.

4. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Contact form submissions are retained for up to 24 months for administrative purposes. Technical analytics data is typically anonymized or deleted within 14 months. Legal requirements may mandate longer retention periods for certain types of data.

5. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete data.
  • Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain conditions.
  • Right to Restrict Processing: You can ask us to limit how we use your data.
  • Right to Data Portability: You can request your data in a structured, commonly used format.
  • Right to Object: You can object to our processing of your data, particularly for direct marketing.

To exercise any of these rights, please contact our Data Protection Officer.

6. Contact the Data Protection Officer (DPO)

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our DPO at:

Email: [email protected]
Mailing Address: Data Protection Officer, Swayspalhouse Ltd, 15 Fiction Lane, Bookville, BK1 2RD, United Kingdom.